Showing posts tagged with:

Collaboration

Spring ’15 Chatter Features

In advance of taking the Spring ’15 certification maintenance exams I’ve been reading the release notes one more time, with a focus on the broader picture, not just the platform elements and headline features that catch the eye during the pre-release phase. I tend to follow this regimen for every release and inevitably the detail […]

Salesforce Topics

One of the more interesting (but low-key) functional enhancements to arrive on the Salesforce platform over recent releases is Topics. A Topic can be viewed as a consolidation of the collective enterprise intelligence around a specific term or theme, across both the collaboration dialogue and the business processes managed within Salesforce. In practical terms this […]

Salesforce Communities at a Glance

This long overdue post provides a quick review of the Salesforce Communities functionality which became GA in the Summer ’13 release. In my simplistic view Salesforce Communities is a way to bring external users directly into a Salesforce org in a restricted manner with a branded user-experience. This may be for collaboration purposes in the […]