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CTA

Salesforce Generative AI Architecture

This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including AgentForce and Prompt Builder. This post is an extension to the Salesforce Architecture reference series covering core application and system architecture topics.

Heroku Architecture

This diagram, shared as a Miro board provides a high-level overview of Heroku Architecture concepts and platform capabilities. This post is an extension to the Salesforce Architecture reference series covering core application and system architecture topics.

Salesforce DX

This post provides a practioner’s introduction to Salesforce DX (Developer Experience) a new software development lifecycle paradigm for Salesforce. Please note at the time of writing (Spring ’17 – v40.0) Salesforce DX is at public beta status. Salesforce DX (or SFDX) – What is it? A new set of tools and practices to accelerate the […]

Salesforce Selective Queries

A basic understanding of the selective query concept is fundamental to scalability on the Salesforce platform. Non-selective queries have a significant performance impact on List Views, Reports and SOQL and can often result in Apex Trigger runtime exceptions as below – as the data volume increases over time. [code language=”java”] System.QueryException Cause: null Message: Non-selective […]

Salesforce Activity Sharing

This brief post serves to clarify the sharing model related to Activities, i.e. Task and Event. For most implementations a public sharing model for Activity is highly appropriate and a necessary element of the CRM process. In some cases however a private model is required, perhaps where strict visibility rules must be applied in respect […]