This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including Agentforce and Prompt Builder – updated for Winter 26.

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This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including Agentforce and Prompt Builder – updated for Winter 26.

This diagram (now updated for Winter 26), uses a hypothetical retail industry example to outline the Salesforce Data 360 data flow and key logical processes.

This diagram (now updated for Winter 25 and AI/Agentforce), uses a hypothetical retail example to outline the Salesforce Data Cloud data flow and key logical processes.
This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including AgentForce and Prompt Builder. This post is an extension to the Salesforce Architecture reference series covering core application and system architecture topics.
This diagram, shared as a Miro board uses a hypothetical retail example to outline the Salesforce Data Cloud data flow and key logical processes.
This diagram, shared as a Miro board provides a high-level overview of Heroku Architecture concepts and platform capabilities. This post is an extension to the Salesforce Architecture reference series covering core application and system architecture topics.
I first published a release highlights post on this blog over 8 years ago; since that time the series has been renamed a few times but retained a focus on summarising the key technical aspects delivered with each release. I’ve always found preparing the content for the post a useful way to organise my own […]
This post provides a practioner’s introduction to Salesforce DX (Developer Experience) a new software development lifecycle paradigm for Salesforce. Please note at the time of writing (Spring ’17 – v40.0) Salesforce DX is at public beta status. Salesforce DX (or SFDX) – What is it? A new set of tools and practices to accelerate the […]
A basic understanding of the selective query concept is fundamental to scalability on the Salesforce platform. Non-selective queries have a significant performance impact on List Views, Reports and SOQL and can often result in Apex Trigger runtime exceptions as below – as the data volume increases over time. [code language=”java”] System.QueryException Cause: null Message: Non-selective […]
This brief post serves to clarify the sharing model related to Activities, i.e. Task and Event. For most implementations a public sharing model for Activity is highly appropriate and a necessary element of the CRM process. In some cases however a private model is required, perhaps where strict visibility rules must be applied in respect […]