This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including Agentforce and Prompt Builder – updated for Winter 26.

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This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including Agentforce and Prompt Builder – updated for Winter 26.

This diagram (now updated for Winter 26), uses a hypothetical retail industry example to outline the Salesforce Data 360 data flow and key logical processes.

The Salesforce Agentforce Testing Center is a tool that has been designed to Test AI Agents, providing confidence in actions taken before deployment. Further detailed information can be found here. In this blog post, we will discuss how to access Testing Centre, how to setup Test Cases and how to interpret the results. How to […]
This diagram (now updated for Winter 25 and AI/Agentforce), uses a hypothetical retail example to outline the Salesforce Data Cloud data flow and key logical processes.
This diagram, shared as a Miro board provides an overview of Salesforce Generative AI concepts and logical processes including AgentForce and Prompt Builder. This post is an extension to the Salesforce Architecture reference series covering core application and system architecture topics.